Privacy policy

Metropolitan Business Centers ("we," "our," or "us") is committed to protecting the privacy of every person who visits our website or uses our services. This policy explains what information we collect, how we use it, and the choices you have regarding your personal data.

By using our website or services, you agree to the practices described in this policy. If you have any questions, you are always welcome to contact us directly.

01

Information we collect

We collect information in two ways — directly from you, and automatically when you use our website.

Information you provide directly includes:

• Your name, email address, and phone number when you fill out a contact or inquiry form

• Business name and mailing address when signing up for a service plan

• Payment information processed securely through our payment provider

• Messages or questions you send us via our contact form or by phone

Information collected automatically includes:

• Browser type, device type, and operating system

• Pages visited, time spent on pages, and referring URLs

• IP address and general geographic location

• Cookies and similar tracking technologies (see Section 5)

02

How we use your information

We use the information we collect only for legitimate business purposes, including:

• Responding to your inquiries and providing the services you've requested

• Processing payments and managing your account or membership

• Sending service-related communications such as confirmations, updates, and reminders

• Improving our website, services, and overall customer experience

• Complying with applicable legal and regulatory obligations

We do not sell your personal information. Your data is never sold, rented, or traded to third parties for marketing purposes.

03

How we share your information

We do not share your personal information with outside parties except in the following limited circumstances:

• With trusted service providers who assist in operating our website or processing payments, under strict confidentiality agreements

• When required by law, court order, or government authority

• To protect the rights, safety, or property of our business or others

• In connection with a business transfer, merger, or acquisition — in which case your information would remain subject to this policy

04

Data retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.

Mail service records and membership account data are retained for the duration of your membership and for a reasonable period thereafter in accordance with standard business record-keeping practices.

05

Cookies

Our website uses cookies — small text files stored on your device — to help us understand how visitors use the site and to improve your browsing experience. Cookies may be set by us or by third-party services such as analytics tools.

You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain parts of our website.

06

Your rights and choices

You have the right to:

• Request access to the personal information we hold about you

• Ask us to correct inaccurate or incomplete information

• Request deletion of your personal data, subject to legal obligations

• Opt out of any non-essential communications from us at any time

To exercise any of these rights, simply contact us using the details below and we will respond promptly.

07

Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. Payment information is handled by a secure third-party payment processor and is never stored on our servers.

While we do our best to protect your data, no method of transmission over the internet is completely secure. We encourage you to contact us immediately if you have any concerns about the security of your information.

08

Children's privacy

Our website and services are intended for use by businesses and adults only. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.

09

Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10

Contact us

If you have any questions, concerns, or requests relating to this privacy policy or the way we handle your data, please reach out to us directly.

Metropolitan Business Centers

Palmdale, CA · Antelope Valley

Phone: 661-874-4333

Or use the contact form on our website — we typically respond within one business day.