Terms and conditions

These Terms and Conditions ("Terms") govern your use of the Metropolitan Business Centers website and all services we provide, including virtual offices, executive suites, conference room rentals, mail services, and live reception. By accessing our website or using any of our services, you agree to be bound by these Terms.

Please read these Terms carefully. If you do not agree with any part of them, you should not use our website or services. We recommend saving or printing a copy of these Terms for your records.

01

Definitions

Throughout these Terms, the following definitions apply:

• "We," "us," or "our" — refers to Metropolitan Business Centers, located in Palmdale, CA.

• "You" or "client" — refers to any individual or business entity that accesses our website or uses our services.

• "Services" — refers to all products and services offered by Metropolitan Business Centers, including virtual offices, executive suites, conference rooms, mail handling, and live reception.

• "Agreement" — refers to the service plan or membership agreement entered into when you sign up for any of our services.

02

Use of our website

Our website is provided for informational purposes and to facilitate access to our services. By using this website, you agree that you will not:

• Use the site for any unlawful purpose or in violation of any applicable regulations

• Attempt to gain unauthorized access to any part of our systems or infrastructure

• Transmit any harmful, offensive, or disruptive content through our contact forms or communications channels

• Reproduce, copy, or redistribute any content from this website without our prior written consent

We reserve the right to restrict or terminate access to our website at our discretion, without notice, if we believe these Terms are being violated.

03

Services and membership

All services provided by Metropolitan Business Centers are subject to the terms of the individual service agreement or membership plan you select. By enrolling in any plan, you confirm that:

• The information you provide during sign-up is accurate and complete

• You are authorized to enter into a binding agreement on behalf of yourself or your business

• You will use the services only for lawful business purposes

• You will not use our business address for any illegal, fraudulent, or deceptive activity

Virtual office address use. Our business address may only be used as a registered business address for legitimate commercial purposes. Use of the address for personal, illegal, or misleading purposes is strictly prohibited and may result in immediate termination of your membership.

04

Payments and fees

All fees for services are outlined in your selected plan or as communicated to you at the time of sign-up. By using our services, you agree to the following payment terms:

Billing

• Monthly memberships are billed in advance at the start of each billing period

• Hourly and daily bookings are payable at the time of reservation

• All fees are stated in US dollars and are subject to applicable taxes

Late payments

• Failure to pay on time may result in suspension or termination of services

• We reserve the right to apply a late fee for overdue balances

Price changes

• We reserve the right to adjust pricing with reasonable advance notice to existing clients

• Continued use of services after a price change takes effect constitutes acceptance of the new rate

05

Cancellation and refunds

We understand that business needs change. Our cancellation terms are designed to be fair to both parties.

Monthly memberships

• You may cancel your membership at any time by providing written notice before your next billing date

• Cancellations received after a billing date has processed will take effect at the end of the current billing period

• No partial refunds are issued for unused days within a billing period

Conference room and office bookings

• Cancellations made with at least 24 hours' notice will receive a full credit toward a future booking

• Cancellations with less than 24 hours' notice may be subject to a cancellation fee

• No-shows are non-refundable

To cancel or modify a booking, please contact us directly at 661-874-4333 or use the contact form on our website as early as possible.

06

Mail and reception services

Clients using our mail handling or live reception services agree to the following conditions:

• Mail and packages are received on your behalf but remain your responsibility once accepted

• We are not liable for the loss, damage, delay, or misdelivery of mail or packages by third-party carriers

• Uncollected mail may be returned to sender or disposed of after a reasonable holding period, as communicated to you

• Live reception services are provided during standard business hours only; we are not responsible for calls received outside of those hours

• You must not use our address to receive mail for any unauthorized third party or for any unlawful purpose

07

Client conduct and use of premises

All clients and their guests using our physical premises agree to conduct themselves in a professional and respectful manner at all times. You agree that you will not:

• Engage in any conduct that disrupts other clients or staff

• Damage or misuse any facility, equipment, or furnishings

• Use the premises for any unlawful, dangerous, or unauthorized activity

• Exceed the stated capacity of any conference room or office space

• Bring any hazardous materials onto the premises

We reserve the right to remove any individual from the premises and terminate their membership immediately for conduct that violates these standards, without refund.

08

Intellectual property

All content on our website — including text, graphics, logos, images, and page layouts — is the property of Metropolitan Business Centers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any of our content without our prior written permission.

Nothing in these Terms grants you any license or right to use our name, logo, or branding in any way, including on your own business materials or website.

09

Limitation of liability

To the fullest extent permitted by law, Metropolitan Business Centers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. This includes, but is not limited to:

• Loss of business, revenue, or profits

• Loss or corruption of data

• Interruption or unavailability of services

• Actions or omissions of third-party service providers

Our total liability to you in connection with any claim arising out of these Terms shall not exceed the total amount you paid to us in the three months preceding the event giving rise to the claim.

10

Indemnification

You agree to indemnify and hold harmless Metropolitan Business Centers, its staff, and representatives from any claims, losses, damages, liabilities, or expenses — including reasonable legal fees — arising out of your use of our services, your violation of these Terms, or your violation of any applicable law or third-party rights.

11

Governing law

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts located in Los Angeles County, California.

12

Changes to these terms

We may update these Terms from time to time to reflect changes in our services, operations, or legal requirements. When we do, we will update the effective date at the top of this page. Your continued use of our website or services after any changes constitutes your acceptance of the revised Terms.

We encourage you to review these Terms periodically. For significant changes, we will make reasonable efforts to notify active clients directly.

13

Contact us

If you have any questions about these Terms or wish to discuss your membership or service agreement, please get in touch with us directly.

Metropolitan Business Centers

Palmdale, CA · Antelope Valley

Phone: 661-874-4333

Or use the contact form on our website — we typically respond within one business day.